Respecting each other’s time

 I know how life can sometimes get in the way, so I will always try to offer flexibility with your sewing bookings & accommodate any requested changes where I can.

However I do need to protect myself from last minute cancellations or rescheduling, which prevent me from taking another customer’s booking on that occasion & also on the rescheduled date (where applicable).

This is also why I ask for advance payment to confirm your booking. As soon as you send an appointment booking that time becomes unavailable to anyone else so I need confirmation that you definitely intend to use this time – otherwise it’s a lost sales opportunity for me. Experience has taught me that requesting advance payment is the best way to be assured of this.

Thank-you for taking time to read this.

Terms of Service

    1. Private sewing lessons are non-refundable but if you give me 48hrs notice that you will be unable to make your booked date/s I will be happy to reschedule your lesson/s to another mutually suitable date at no additional cost.

    2. If you request to reschedule with less than 48hrs notice, please note there will be an additional charge for this.

    1. Gift vouchers are valid for 12 months from the date of purchase & may be exchanged for the item specified or an appropriate alternative. They have no cash value.

    2. On receipt of confirmation of a gift voucher purchase I aim to personalise, print & post the voucher in time for the next day’s collection.

    3. Please provide details if you would like me to add a personalised gift message or send the gift voucher directly to the lucky recipient.